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Phoenix Hotel

Hotel
1-8 Kensington Gardens Square, , London, London, England W2 4BH, GBMap
8.8/10
Excellent
1,001 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 10, Wed
check-out
Jun 11, Thu
nights
1
guests
2 Guests
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Standard Double Room

Standard Double Room

Free Breakfast | Non Refundable
1 Full Bed
Sleeps 3
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Standard Twin Room

Standard Twin Room

Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 3
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Standard Triple Room

Standard Triple Room

Free Breakfast | Non Refundable
3 Twin Beds
Sleeps 3
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Executive Twin Room

Executive Twin Room

Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2
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Executive Double Room

Executive Double Room

Free Breakfast | Non Refundable
1 King Bed
Sleeps 2
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1 Bedroom Standard Quadruple Room

1 Bedroom Standard Quadruple Room

Free Breakfast | Non Refundable
4 Twin Beds
Sleeps 4
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Amenities

Family friendly
Free Wifi
CCTV inside

Location

1-8 Kensington Gardens Square, , London, London, England W2 4BH, GBView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services..

Things to know

Check-in13:30 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Air conditioning is not provided Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, mobile payments, and cash

Additional information

Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, mobile payments, and cashAir conditioning is not providedNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 1:30 PM. Check in to: anytime. . Check out: 11:00 AM.

Reviews

8.8/10
Excellent
1,001 reviews
J
Jayne
recently on Hotels.com
hotels.com
6/10
Pros Location Clean bathroom and lovely white towels Early check in compared to most properties Staff efficient. Comfortable bed Bathtub a big plus Cons Room very hot on arrival Opened window and smell outside resembled weed (not hotels fault) I didn’t know there was a kettle until I searched through the room. Might be worth mentioning it on check-in No hair conditioner. Tricky when you are already in the shower. Lots of waiting at elevator. Staff efficient and effective, not much eye contact or smiles on check in. Breakfast adequate, but very busy at 8am. Consider a booking system to keep numbers spread out?
B
Brenda
recently on Hotels.com
hotels.com
10/10
Great location. Hotel has a lift which is a big plus. I would stay again!
D
Donna
1 month ago on Hotels.com
hotels.com
10/10
Clean and quiet rooms. Staff nice especially young man this morning who helped us with transportation to paddington station. We booked a taxi for 6:30am but no show as man locked keys in his vehicle! Man at the desk called few taxis but unsuccessful so called an Uber for us & hotel paid for it. Will definitely stay at hotel next time we visit London.

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