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Lopesan Villa del Conde Resort & Thalasso

Resort
Mar Mediterraneo 7, , San Bartolomé de Tirajana, Canary Islands 35100, ESMap
9.2/10
Excellent
1,000 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 10, Wed
check-out
Jun 11, Thu
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
Check price

Amenities

Family friendly
Pool
Free Wifi

Location

Mar Mediterraneo 7, , San Bartolomé de Tirajana, Canary Islands 35100, ESView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a health club, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in San Bartolomé de Tirajana? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite..

Things to know

Check-in14:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A car is not required for transportation to and from this property. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

A car is not required for transportation to and from this property Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Parking height restrictions apply Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Reviews

9.2/10
Excellent
1,000 reviews
T
Tone Hilde
1 month ago on Hotels.com
hotels.com
4/10
An expected unique experience was not so unique after all. This is not really a family hotel. Children are not free to roam the resort. The information provided on hotels.com does not match the reality. Especially heated pools and the quiet pool, which is perfect for children’s swimming practice, but unfortunately they are not allowed to splash whilst they crawl and speaking is not allowed, but never mind adults they may do as they please. A lot of charter tourists. The Lopesan Costa Meloneras further down the street is more value for money. This is a 22 year old property that needs renovation. The food lacks variety and could be better organised. The only upside was the unique snack and drinks section, Carlos at the reception who really likes his job and the housekeeping staff.
J
Josias
1 month ago on Hotels.com
hotels.com
10/10
Just great as ALWAYS I loveeeee this hotel. Best in the area
K
Krystina
2 months ago on Hotels.com
hotels.com
4/10
We were there for two nights,20-22/3, the breakfast was excellent, swimming pools lovely and room was great on the first night. The second night we couldn’t sleep most of the night as it was raining heavily and water was dripping through the balcony window onto the floor making a sound even when I placed three large towels on the floor. In the morning when we were leaving I spoke to Stephanie, customer relations, and told her we couldn’t sleep: she said we could have changed rooms, I replied that it was 2.00 in the night and we were also leaving that morning, also that we would not be returning to the island.She said she would look into the matter, I also showed her a video taken during the night. Later I asked her if the hotel could pay for our taxi into town as compensation,she said it was not possible as they were a different company. Later I received her email saying that the weather had affected many other businesses and that I could get an upgrade if I booked again. She clearly did not listen to me when I said we would not be returning ever again. I feel that this is unacceptable, especially as this was an expensive hotel, the customer service was not up to standard. I have used Hotels .com for many years and never complained, but in this instance I think that some compensation is required

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