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Clarion Hotel Jackson Northwest

Hotel
541 Carriage House Drive, Jackson (TN), Tennessee 38305, USMap
6.4/10
Pleasant
1,001 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 09, Tue
check-out
Jun 10, Wed
nights
1
guests
2 Guests
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Standard King Room

Standard King Room

No Free Breakfast | Non Refundable
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Standard King Suite

Standard King Suite

No Free Breakfast | Non Refundable
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Standard King Suite with Sofa

Standard King Suite with Sofa

No Free Breakfast | Non Refundable
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Standard 2 Queen Suite

Standard 2 Queen Suite

No Free Breakfast | Non Refundable
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Standard Suite with Extra Bed

Standard Suite with Extra Bed

No Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 3
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Standard Suite

Standard Suite

No Free Breakfast | Non Refundable

Amenities

Pets friendly
Free Wifi
Paid parking

Location

541 Carriage House Drive, Jackson (TN), Tennessee 38305, USView in Google Maps
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Stay information

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..

Things to know

Check-in15:00 - 05:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

. Optional fees: Pet deposit: USD 100 per stayPet fee: USD 20 per pet, per nightService animals are exempt from feesRollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 5:00 AM. . Check out: 11:00 AM.

Reviews

6.4/10
Pleasant
1,001 reviews
B
Bradley
recently on Hotels.com
hotels.com
2/10
Property was a mess and under renovation which was not reflected when we reserved. We travel with a registered service animal and the front desk demanded to see his paperwork. We provided said documentation then educated him that he is not legally allowed to ask for that. He doubled down and began to argue with us. Pool was out of service, and no breakfast or coffee was provided as the amenities listed they were all available. Absolutely terrible stay and would not recommend to anyone.
S
Sean
recently on Hotels.com
hotels.com
2/10
This hotel is under a complete renovation which was not listed on hotels.com. When we arrived to check in there were construction materials on pallets sitting on either side of the entrance. The entire indoor pool area was also stacked with materials for the renovation. There was drywall chunks spread throught the hallways to the room as well as other bits of construction trash including pieces of insulation. The carpet in the room had stains as well as a 'balb' spot. When we told the people at the desk they claimed this was stated on their website and that they had notified the third party seller about it. There is nothing listed on their website and several of the reviews of the place dated August of 2025 claim the same thing. The hotel refused to do anything about it. To top it all off, they had 2 towels for a room booked for 4 people and when we returned from our work event the 2nd night and asked for 2 more towels they said they were out of towels for the night because of limited staff. They are blatantly lying about being up front avout the conditions of the hotel and shouldn't even be open while the construction is happening.
C
Charles
recently on Hotels.com
hotels.com
2/10
Well the first room we got put in had brown sludge running down the walls, massive chunks of wall missing and filthy, the second room didn’t have working tv, outlets hanging out of the wall and my son got stuck in the bathroom due to the door getting stuck on the tile. We ended up leaving and finding a different establishment.

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Clarion Hotel Jackson Northwest in Jackson, Tennessee - Brek